Cookie Policy
Murmit Technologies India Private Limited
Effective Date: [Date]
At Murm, we believe in being clear about how we collect and process data about you — including through cookies and similar technologies.
This page explains what we use, why we use it, and how you can manage your preferences.
This Cookie Policy covers only cookie-based data collection. For a full picture of how we handle your personal data, please read our Privacy Policy.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an app.
A cookie typically records the name of the service that placed it, its lifespan, and a randomly generated identifier. Cookies may also store information about your device, your preferences, and your interactions with our Services.
Murm may also use similar technologies such as pixel tags, web beacons, and software development kits (SDKs). For simplicity, we refer to all of these collectively as “cookies” in this Policy.
Types of Cookies
First-party cookies are placed directly by Murm when you use our Website or App.
Third-party cookies are placed by our technology partners and service providers.
Session cookies exist only during your active browsing or app session and are deleted when the session ends.
Persistent cookies remain on your device between sessions and enable features such as remembered preferences and analytics tracking.
What Do We Use Cookies For?
Essential Cookies
These are necessary to provide Murm’s core services. They allow you to log in, maintain your session securely, stay authenticated during active sessions, and navigate the app.
Functional Cookies
These remember your preferences such as language, city, and previous emotional intents to improve your experience when you return.
Analytics Cookies
These help us understand how Murm is used — including which screens are visited most and how session requests are made. This information is collected in anonymised and aggregated form.
Safety and Security Cookies
These help detect suspicious activity, prevent fraud, and support the reliable functioning of Murm’s safety features.
What We Do Not Use Cookies For
- Murm does not use advertising cookies for third-party ads
- Murm does not track you across other platforms
- Murm does not sell cookie-derived data to advertisers
Third-Party Technologies We May Use
We may use analytics tools such as Firebase Analytics, Google Analytics, or equivalent providers to understand app performance and usage trends.
These providers operate under strict data processing agreements and may not use your data for advertising.
Murm also uses mapping technologies (such as Google Maps API or similar providers) to power the live map that shows Partners and trusted venues within a 3km radius.
When these services are used, the provider’s own privacy practices also apply.
How to Manage Cookies
Within the App
You can adjust your data and privacy preferences in the App’s Settings menu.
On Your Browser
Most browsers allow you to refuse, delete, or receive notifications about cookies through their settings menus.
On Your Mobile Device
You can reset or restrict your advertising identifier through your device’s privacy settings.
- iOS: Settings → Privacy → Tracking
- Android: Settings → Privacy → Ads
Please note: if you disable essential cookies or location access, key Murm features such as the live Partner map and instant session matching may not function.
Contact
If you have questions about our use of cookies:
Email: support@justmurm.com